Frequently Asked Questions

Choose the product of your preference, add it to the shopping cart, go to the shopping cart and choose the option to go through the checkout, fill out the billing detail form and choose your method of payment, choose the shipping method, give the option to place your order.

  • Credit card: Visa, Mastercard
  • Paypal: Commission rate: 0.8 USD when order amount < 20 USD; 4% when order amount > = 20 USD
  • Bank transfer

It depends on the weight or metric volume of the product.

You can consult through our e-mails or checkin your account in this website. In the case of Venezuela and Curacao you can contact us through our phone numbers.

We have representation in China, Venezuela and Curacao, where you can cancel your orders in local banks.

You can contact us through our e-mails, they are in our contact section.

It depends on the country you are sending to, the times are estimated.